📅 Date & Time: Thursday, May 14, 2026, 8:30–9:30am
📍 Location: Wild Soul River, Williamstown, MA
A free one-hour workshop on customer engagement skills is coming to Williamstown on Thursday, May 14, and it could not be better timed — with summer tourism season just around the corner.
Crafting Customer Connections, facilitated by Hari Kumar of Convivo, runs from 8:30 to 9:30am at Wild Soul River. The session is designed to help business owners and staff turn casual visitors into genuinely curious customers who want to know more about your business.
Topics covered include how to listen for cues that open authentic conversations, how to share your business’s story in a customer-centered way, and how to use body language to modulate the flow of an engagement.
Convivo is a Williamstown-based firm specializing in training and coaching in authentic communication skills. The workshop is free; registration is encouraged.
Published from forwarded email · May 2, 2026